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Frequently Asked Questions

What Is ClassBubs?
ClassBubs is a new one-stop platform for parents to discover, book and review kids’ extracurricular classes, camps and special workshops. There are also workshops for parents available.
What Kind Of Classes Can I Book On ClassBubs?
There are different categories of classes available. You can find them categorized as: Art, Camps, Cooking, Dance, Language, Life Skills, Music, Online Classes, Outdoors, Parent Accompanied, Play, Special Workshops, Sports, Technology, Theatre, Wellness, Workshops for Parents, Ages: 0-2, Ages: 3-5, Ages: 6-8, Ages: 9-11
How Do I Book A Class?
Browse through the calendar view of classes or select a category to see classes within that category. Once you want to book a class, select the type of ticket you'd like (per class or per term/package depending on the Educator). 'View Selections' then Book Now, which will take you to the check out page where you can make payment via credit card. Fill out your details and once booking is complete you will see a confirmation page and also receive a confirmation to your email.
What Are Trial Classes And How Many Of These Can I Book?
If the Educator provides this option you will be allowed to purchase 1 trial class per child.
How Can I Check I Made A Successful Class Booking?
If the booking is successful, you will receive a confirmation on the screen. You will also receive a booking confirmation email.
Why Haven’t I Received A Confirmation Of My Class Booking Even Though It’s Been Some Time Now?
Upon successful booking, you will receive a confirmation on your screen. If you do not see this page at the end of the booking process or did not receive a confirmation email from us, please kindly contact us at [email protected]
What Is The Advantage Of Booking With ClassBubs?
On ClassBubs you can discover a wider variety of classes all in one place! You can filter by different categories of classes and we provide a very easy booking system that allows you to pay for classes online via a credit card.
I Would Like To Change/Reschedule Or Cancel A Class Booking. How Do I Do This?
Check the email confirmation and select 'View Booking'. It will take you to a page that gives you options to 'Transfer ticket' or 'Cancel ticket'. Please note that you will only be allowed to reschedule your classes within a 48-hour window. Do contact us at [email protected] if you require any assistance. If a class is cancelled & fully refunded, we will charge a 5% admin processing fee. The balance will be refunded to the credit card used for payment.
I Am Not Satisfied With The Services Of The Educator. What Can I Do?
We are sorry to hear about your experience. Please send us an email at [email protected] about your experience and we will do our best to help resolve the matter.
How Do I Get In Touch With ClassBubs?
You may email us at [email protected] You can follow us on Instagram and Facebook. For urgent matters, you may also WhatsApp us.
How Do I Partner With ClassBubs?
Just click on Partner with ClassBubs at the top of the page and enter your details. Or you can email us at [email protected] We will get in touch with you!
How Much Does It Cost To List My Class On ClassBubs?
Listing your class is completely free! We only take a small platform fee when we successfully bring you a paying customer.